---
title: Payment Cards
description: How do I add, change or delete a payment card?
---

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# Payment Cards

## How do I add, change or delete a payment card?

- **Log in** to [My Account](https://portal.rhythmtime.franscape.io/login)
- On the dashboard select **Manage Account**

- Select **Manage Your Cards![](https://kb.rhythmtime.net/hubfs/image-png-Feb-23-2023-02-00-56-4647-PM.png)**
- To delete a card, click **Delete:**

![](https://kb.rhythmtime.net/hs-fs/hubfs/image-png-Apr-04-2023-03-23-44-2433-PM.png?width=139&height=364&name=image-png-Apr-04-2023-03-23-44-2433-PM.png)

### Adding a New Card

- Click **Add New Card**

![](https://kb.rhythmtime.net/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-04-2020-10-38-38-87-AM-1.png?width=600&name=image-png-Dec-04-2020-10-38-38-87-AM-1.png)

- Enter all the details required in each box

**Tip:** This is the post code of the address that the card is registered to. If the card is rejected it may mean that it is different to your home address

**NOTE:** If you already have active monthly plans with Rhythm Time, you will get an option asking whether you would like to set this new card as the payment source for **ALL** of these plans. 

![](https://kb.rhythmtime.net/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-04-2020-10-39-18-24-AM-1.png?width=600&name=image-png-Dec-04-2020-10-39-18-24-AM-1.png)

- Select **Yes**  or **No**
- Click **Add Card**

**Please Note:** Unfortunately we are not able to accept payments via American Express

### A Note on Card Storage

Your card is stored on your Rhythm Time account to make it easier for you to make payments. However, your full card details are **not** stored by Rhythm Time. They are encrypted by our payment provider, Stripe, who then send back an encrypted token to our system. All we see is the last 4 digits which help us identify the correct card if you wish to pay over the phone.

### I don't want my card to be stored after I've paid (Deleting a Card)

If this is the case, once payment is made:

- Head back to the dashboard by clicking **My Rhythm Time**
- Select **Manage Account**
- Select **Manage My Cards**
- Click **Delete**

 

 

 

 

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